terms & conditions
this website is owned and managed by Live Like the Boy. all content including pictures, designs, logos, photographs, written descriptions or other materials on our website are copyrighted. all worldwide rights are reserved. any reproduction in whole or in part of our website is strictly prohibited without the written permission of Live Like the Boy.
by accessing this website you agree to the terms and conditions. if you do not agree to them, please do not use and access this website.
please be aware that all of the trademarks, product names etc. represented on our website is the property of their individual owner-companies.
If not already stated delivery times and prices quoted are for uk mainland only (not including highlands or channel islands) for highlands, channel islands please contact us for the accurate shipping costs before you order.
we will process your order as quickly as possible and aim to dispatch items in stock within 1 – 3 working days of accepting your order, however please allow up to 10 working days for your purchases to arrive. please note that delivery estimates are not guaranteed. some products are internationally sourced and may take several weeks to be dispatched to us. we therefore give an indication of estimated delivery times in the product information box. please note that customers must take into account national holidays to allow for correct delivery times particularly around christmas. in the event of multiple orders each product may be dispatched individually to prevent delays to the entire order. any requests that are different to our standard delivery terms must be agreed on or as soon after order as possible. please contact Live Like the Boy by email or telephone.
please note that from the moment a carrier attempts to deliver the goods they are then the customer’s full responsibility. the customer must also accept the goods when they are ready to be delivered. please note that once a customer signs for a delivery, they are accepting they have received the delivery in good condition, any concerns or visual damage on the outside packaging must be noted to the delivery person on receipt of delivery in order to validate any claim. in the event of bad weather, road conditions or other unforeseen circumstances, we cannot be responsible for carrier delays.
the information we collect about you when we process your order will only be used lawfully in accordance with the data protection act. we will never disclose your details to a third party without prior permission.
your personal details may only be disclosed to other reputable third parties for the purpose of processing your order. Live Like the Boy requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable uk data protection or consumer legislation.
all prices quoted are in british pounds sterling and are inclusive of vat.
we reserve the right to make price adjustments if it is discovered that the price is incorrect to protect us from price rises as a result of currency fluctuations and suppliers’ price increases.
if the price quoted on the website is incorrect, we will advise you of the true cost and await confirmation that you wish to proceed with the purchase.
we make every effort to ensure colours remain as realistic as possible but we cannot guarantee exact colour depiction because of digital reproduction on different web browsers.
we cannot guarantee that items made from natural products, such as leather and wood, will have the same colour, shade, pattern or finish as items viewed on the website because of the inherent nature of such materials.
please note that some products may require assembly.
returns, refunds and cancelations
Customers wishing to cancel orders must do so within 48 hrs of placing the order, by telephone or email. After this time orders are already processed with our suppliers or stock allocated. Cancelation after this time will then be affected by the terms for unwanted goods.
if goods are delivered to you in a damaged or defective condition, we will refund or replace the products free of charge providing the following conditions are met. we are notified by email or telephone within 24 hours. we receive a written claim, within three days of delivery. we have picture evidence of damage to outer packaging and goods. please note all our goods are checked prior to dispatch, so please note any visual damage to outside packaging before signing for a delivery, other wise we are unable to validate any claim.
the cost of returning the product(s) is the responsibility of the customer and in all cases, the products must be adequately packed in the original packaging.
if you wish to return or cancel unwanted goods, you must do so within 10 days of delivery, following our procedures below:
- contact Live Like the Boy within 48 hrs of receiving the goods followed by a written notice of your cancellation within 7 days.
- the cost of returning the product(s) is the responsibility of the customer, who must also insure the transit of the goods where applicable.
- the products must be adequately packed in the original packaging.
- a full refund of the purchase price (less any delivery costs) will be made within 14 days of the return, providing the goods are received by us in perfect condition.
- if the item or items being returned or cancelled are not from existing stock and have been specially ordered for a customer there will be a charge of 25% restocking fee which will be deducted from the refund.
- ALL PAINT & WALLPAPER are classed as bespoke items and are exempt from returns
Live Like the Boy
2 Church street